Shipping & Fulfillment
We offer worldwide shipping and work with trusted international logistics partners to ensure that your package arrives safely and efficiently.
Order Confirmation
After placing an order successfully, you will receive an order confirmation email from us.
If you have any special requests regarding your order, please contact us as soon as possible before the item enters the shipping process.
Order Processing
All orders are processed and shipped within 24 hours after payment is received.
Before shipping, we conduct strict quality checks and ensure that each product is carefully packaged.
Shipping Methods
We offer two shipping options to meet different needs.
Free Shipping! (7–12 days)
For selected European countries, we provide DDP shipping (Delivered Duty Paid). This means that import duties and taxes are already included in the shipping price, and customers do not need to pay additional fees upon delivery.
DDP Countries (tax and duty included):
- United Kingdom
- Germany
- France
- Italy
- Switzerland
- Cyprus
- Spain
- Netherlands
- Austria
- Belgium
- Luxembourg
- Poland
- Sweden
- Finland
- Denmark
- Portugal
- Czech Republic
- Hungary
- Romania
- Slovakia
- Slovenia
- Estonia
- Lithuania
- Latvia
- Croatia
- Bulgaria
- Ireland
- Greece
- Malta
For other countries, import duties, taxes, or customs fees may apply according to local regulations, and these charges are the responsibility of the buyer.
Express Shipping (3–5 days) – Shipping cost €40.00
Ideal for customers who require faster delivery.
If you order multiple items or have special shipping requirements, please contact us in advance so we can recommend the best shipping solution.
Delivery Time
Delivery time depends on the selected shipping method:
Standard Shipping: approximately 7–12 days
Express Shipping: approximately 3–5 days
Please note that delivery times may be extended during holidays, high shipping demand, or customs inspections.
Shipping Regions
We provide worldwide shipping.
All orders placed through ugoos.shop are delivered safely and reliably.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Please note that tracking information may take 1–2 days to appear on the carrier’s website after shipment.
Order Changes or Cancellation
Once the order has been shipped, address changes or cancellations are unfortunately no longer possible.
If the delivered product does not match your order or if there is any issue, please contact us immediately by email.
Contact
If you have any questions regarding shipping, delivery, or customs duties, please contact us:
Email: info@ugoos.shop
